Can I order OFF-THE-RACK size clothes?
2 . I'm a bit hesitant to order custom cloths
online, will fit me?
3 . Why OnlineSuits.com is cheaper than other
Custom Tailor Based in Bangkok?
4 . How much do you charge for shipping?
5 . How do I order?
6 . What forms of payments do you accept?
7 . Are there any discounts provided?
8 . Do I have to get remeasured every time
I buy something new?
9 . Who is responsible for custom taxes?
10 . What do I do if the clothes do not fit?
11 . Do you charge for Big and Tall sizes?
12. How can I feel the fabrics?
13. What are the Reseller and Franchise Opportunities
offered by OnlineSuits.com?
14. How do I contact OnlineSuits.com?
Can I order OFF-THE-RACK size clothes?
can order OFF-THE-RACK size clothes, just mention the size in
the special request (in order form), for example: European
size 50, and skip the measurements form.
a bit hesitant to order custom cloths online, will fit me?
If you are visiting OnlineSuits.com for the first time,
either take your own measurements or send us your best fitting
garment. You may start your first order by sending us your
favorite suit; we will send it back to you with your first
order with no extra charge for shipping. If you do take
your own measurements, follow the measuring instructions
on our web site closely. We have a better than 90% chance
of fitting you on your first order. Also once we've received
your order, we will validate your measurements for any obvious
errors. If any of your measurement do not look right, we
will e-mail you right away and request that you double check
3.Why OnlineSuits.com is cheaper
than other Custom Tailor Based in Bangkok?
We are cheaper than other custom tailor in bangkok
because many of the fabrics we sell is manufactured by our
partners in Bangkok, Italy, England and China. Other Custom
Tailor also purchase these fabric but in higher prices which
makes their cost rise. For example: Blended Linen with Silk,
Blended Linen with Cotton, Micro Fiber in Bead Pinstripe,
Raw Thai Silk and Sandwash Silk are all manufactured in
Thailand where labour cost are cheap. While Fabrics like
Wool Blends, 100% Pure Cashmere, Vicuna with Mink and Cashmere
Flannel are all made in Italy which is why suits made from
these fabric are more expensive. Dont Worry Fabrics made
in Thailand also have excellent quality which may serve
you and your budget.
much do you charge for shipping?
Click here to look at shipping info.TOP
How do I order?
First, you look at our CHEAP prices (depending on fabric)
in the product section, then you look at those fabric by
click at the Fabrics Section, when you decide on the material
click on Order Now! to start ordering, after which your
order will be confirmed within 24 hours and you will be
leaded to our payment section. TOP
6. What forms of payments do you
by Credit Card
We accept payments by Credit Card through our authorized
retailer 2Checkout.com, place your order and we would email
you with a link to pay 2Checkout.com for your order.
Payment by Digital Check
We accept payments by Digital Check through our
authorized retailer 2Checkout.com, it takes 1 week for check
clearing and the order would only be processed after the
check clears. You need your check number,
your bank account number and your bank routing code when
paying by digital check.
Payment by Wire Transfer
We will give you a 3% DISCOUNT if you use this
7. Are there any discounts provided?
Yes! if you choose to pay by Wire Transfer to our bank account
then we give you a 3% Discount. Check out
our Special offers section, to
look at more discounts. If you want to order a large quantity
of our products, contact us for
Do I have to get remeasured every time I buy something new?
No! We have all your measurement saved in our database so
when you want to reorder, you can just leave out the measurements
and tick on the return customer checkbox provided you give
us the same information you gave us in your first order.
Who is responsible for custom taxes?
You may be subject to some custom duties and taxes on delivery
of your clothes. We cannot determine in advance what these
fees will be. To estimate these costs, please contact your
local customs office.
What do I do if the clothes do not fit?
Please send us an email describing the problem with your
clothes providing as much details you can. We encourage
you to take advantage of our 'Satisfaction Policy' to ensure
that you get the great fitting clothes.
Do you charge for Big and Tall sizes?
NO! We do not charge for Big and Tall sizes. The prices
given in this site is a price for all regardless of how
big or tall you are.
How can I feel the fabrics?
You can order fabrics swatches from us, prices range from
19.90 – 29.90 dollars depending on how many kinds
of fabrics you want to choose. We will then send you the
swatches accordingly. Click here
to order swatches.
What are the Reseller and Franchise Opportunities offered
In the U.S and Europe, Custom Tailoring clothes are very
expensive, so if you can learn how to take others measurements
or you can also purchase a body scanner if you have the budget, your work is done, we will send
you our fabric samples from which you can let your customer
choose the fabric, you measure them and send the measurements
to us along with the styles your customer want, then we
would send the suits back to you within 2 weeks. You would
also get a discount if you are our frequent customer. If
the clothes doesn't fit, you can send the clothes back to
us, we would alter it and send it back to you. For Further
How do I contact OnlineSuits.com?
If you have a question, and it's not answered in our FAQ,
choose one of the following addresses to e-mail the right
if you have a problem with your order, such as a status
of a particular order or shipment that hasn't been received
within the specified time. We'll try to rectify the situation
as soon as we can.
if you have a suggestion or comment about our products or
you would like to know any information about us.
for questions or comments about our web site.